It might be preached that, a refilled
cartridge makes the warranty on the printer void. This is NOT true and
the warranty on the printer still stands even if you use recycled ink,
as per the law..
Here are a few
tips that could help you pick your supplier:
1. The company should have a street
address. This would authenticate their presence. It is much better to
have a street address rather than a P.O.Box address.
2. It might be handy to have your
supplier’s customer care number in case there is a problem with the
refilled cartridge. A phone number would help you reach them in much
lesser time and is definitely a more convenient way of communicating. If
a phone number is not available, you must insist on an email address at
A good online retailer should typically
have the following on their website to make things easy for you. 1.
Glossary Of Terms: This should contain the understandable version of any
technical term used or any jargon that is used to describe the
technicalities of a printer and its part or about the ink cartridge.
2. Refunds: This is the one you need to
read carefully. Before you make a purchase, it is very important to know
what the companies refund policies are. There could be a few things
involved, such as, refund being made only within a certain period of
time or what needs to be done in order to get a refund. How to go about
3. Exchange: In some cases you might
want to have your cartridges exchanged. For example if you have bought
the wrong cartridge or you mixed up the model of the printer for which
you wish to make the purchase. Here again it would be handy to know the
policies in place. The policies could change with the companies.
4. Cancellations: This could be an
important factor when you pick your supplier. If you wish to make a
cancellation, you would need to know how it can be done, if there is a
timeline involved, whether or not you get a full refund etc.
5. Frequently asked questions: This
section would take care of your general queries and save you time that
you would have to spend otherwise calling them. This would help you find
out more about the company.
6. Simple product election procedures:
You should be able to select the product by the model of your printer
either by its name or number.
7. Money Back Guarantee: Most good
companies would offer you a money back guarantee without too much
hassle. This could also be a confidence booster because if a company
hesitates in promising you a refund, chances are that the company is not
too sure of its product. On the other hand if there is a simple money
back guarantee, the product should be good.
8. Shipping Instructions: Most
companies would offer free shipping if the purchase is over a certain
amount, which could vary from. They would also give you indications of
timelines of how much time it is likely to take. Some companies do not
offer free shipping. This needs to be clearly understood to avoid
getting unpleasant surprises.
9. Data Security: This could be an
extremely important factor in choosing your supplier. During the
registration process, you might enter details that are not personal.
Your details such as, phone number, address, email address etc need to
details are sent out, you could be at the receiving end of unsolicited
emails or phone calls. During the process of making a payment you might
enter your credit card details, which obviously is confidential. To make
sure this information is not handled carelessly, you must check the data
security or the privacy policies of the company.
10. Tracking: Once your shipment is on
its way there should be some method of knowing where exactly the packet
is. Should it take longer than usual or get lost, the order tracking
information would prove useful.
There is obviously no better way to
find the best dealer than to keep looking for one that you are happy
with. However, these pointers could give you things to look out for and
help you find the right supplier.