messages more than likely won't be read.
Fifth, ask people to acknowledge that they got your message about your
home biz store. Sixth, be aware of stricter spam practices as many email
providers are blocking messages even if they aren't spam. Seventh, don't
expect a get rich quick scheme; it takes time for a home business to
Eighth, be persistent with your Home
Online Shopping Website. Ninth, expect emotional highs and lows as there
will be successes and setbacks. There are time management skills you can
utilize. You can make a "to do" list. Write the list down, and leave it
somewhere you are sure to look. Of course the list can be flexible; some
tasks will have to be put off, and the list may need updating.
Also instead of writing everything on
scraps of paper, invest in a simple spiral notebook to record what's
going on. It can be a good memory jogger and can be used for future
reference. There are also ways to manage the telephone. Record an
effective message such as "Hello, this is John Smith. I'm not available
now, but if you leave a message about what your call concerns and the
best time to get up with you, I'll call you back later." If somebody can
answer your calls for you, have them say the same. You want to know what
the call is about to better prepare yourself for further conversations.
Your first priority in your Home Online
Shopping Website is your customer; the old cliche "the customer is
always right" is tired but true. Offer your customers newsletters to
keep them apprised of your doings. Ask customers if they want to be
notified if you change your website. Keep in contact with a customer
after a purchase to ensure satisfaction. Send them surveys, and use
rewards as incentives such as gift certificates.
If you have a website, make sure it's
easy to use. Have a "frequently asked questions" or FAQ section to tell
customers your policies. Send surveys asking about site navigation. Fix
any problems promptly. Make your contact information readily available;
post hyperlinked email addresses and toll-free numbers. A nice touch is
sending long term customers thank you gifts, emailing them cards on
special occasions, and giving them price breaks. With these suggestions,
your home business can thrive.